可能是误开了静音模式、后台软件等原因。
解决方法如下:
1、按音量加键将声音调大。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b3b7d0a20cf431ad5fc5a5e44036acaf2fdd98dc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、关闭后台运行软件再重新尝试。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3bf33a87e950352a4776c3d55843fbf2b3118bdc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、进入手机设置--声音中关闭静音模式,将手机调成响铃状态。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5d6034a85edf8db10b399ab90223dd54574e74dc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、检查手机通话时免提是否有声,排除播放音乐、视频等资源本身异常。
5、重启手机查看是否恢复。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/cf1b9d16fdfaaf5141f46762875494eef11f7adc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、进入手机设置--更多设置--恢复出厂设置--还原所有设置后查看。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/77c6a7efce1b9d164de37cbcf8deb48f8d5464c3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、若是以上方法未能帮忙恢复,建议您将手机送至vivo售后服务中心。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0bd162d9f2d3572c61780c499813632763d0c389?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
华为Mate50 Pro曲面旗舰手机
¥6799
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22ceed8501542309f79152d289?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
苹果 AirPods Pro 2代
¥1699
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/9922720e0cf3d7caf16cafe3e01fbe096a63a989?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
索尼65英寸4K HDR专业游戏电视
¥7499
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/14ce36d3d539b6009e549f22fb50352ac75cb789?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
惠普战66五代15.6英寸轻薄本
¥4399
查
看
更
多