01
在图案密码忘记时,通过双清或者刷机进行解锁,双清就是进入手机的“recovery模式”清除手机所有数据,进入双清模式和刷机的方法是关机状态下同时按住【音量下键+关机键】。
02
进入到双清模式时,首先设置的是语言,一般我们选择“简体中文”
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/314e251f95cad1c8fb9d9bc4743e6709c93d512a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
03
随后就会进入ColorOS恢复模式,接着点击“清除数据”
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/8435e5dde71190ef5baaf53cc51b9d16fcfa60fb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
04
最后只需要点击“清除数据(保留电话本,短线,相册)”选项,然后点击确定
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/10dfa9ec8a136327acffa5d09a8fa0ec09fac7c7?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
05
刷机也是在ColorOS恢复模式中进行,这时点击“安装升级文件”
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/960a304e251f95ca8ad3f555c2177f3e6709522a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
06
在这里点击“从手机存储”升级,这里的刷机包是事先下载好的。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/bd315c6034a85edfcdf499c042540923dc5475dc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
07
刷机包可以通过官网论坛下载适合自己的手机版本ROM刷机包。