1、在投诉客服介入之前：在手机端登陆账号，点击【我的订单】。
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2、找到已投诉的订单点击进去；下拉到底部【投诉商家】选项。
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3、进入之后可以看到投诉的处理详情，这时候点击【撤销投诉】。
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4、这时会跳出询问是否确定要撤销投诉，点击【确定】即可。
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5、跳入投诉关闭界面，这个时候，该投诉已经撤销投诉成功。
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扩展资料
投诉发起的时间和条件：
如果是商品有关问题不满意，在订单“确认收货”之前，可以发起【退货/退款】申请；如果订单已经“交易成功”，可以在交易成功的0-15天内发起【申请售后】。
如果是卖家行为方面不满意，可以发起【投诉卖家】申请。
参考资料来源：/consumerservice.taobao.com/self-help?spm=a21pu.8253647.0.0.3b55480ddU1AOd#page=issue-detail&knowledgeId=24222453"target="_blank"title="淘宝买家服务中心-如何撤销投诉">淘宝买家服务中心-如何撤销投诉