淘宝买的东西还没有发货,店铺却关闭了,怎么办?

淘宝买完东西店铺搬走了还会发货吗

第一步:进入手机淘宝,选择“我的淘宝”,如下图所示。
/iknow-pic.cdn.bcebos.com/7af40ad162d9f2d3743fe48ba7ec8a136327ccac"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7af40ad162d9f2d3743fe48ba7ec8a136327ccac?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7af40ad162d9f2d3743fe48ba7ec8a136327ccac"/>
第二步:选择“待发货”,如下图所示。
/iknow-pic.cdn.bcebos.com/242dd42a2834349b373749e1c7ea15ce36d3bea4"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/242dd42a2834349b373749e1c7ea15ce36d3bea4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/242dd42a2834349b373749e1c7ea15ce36d3bea4"/>
v第三步:找到"我的订单"中需要申请退款的商品。
/iknow-pic.cdn.bcebos.com/78310a55b319ebc46ad852fd8c26cffc1e171635"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/78310a55b319ebc46ad852fd8c26cffc1e171635?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/78310a55b319ebc46ad852fd8c26cffc1e171635"/>
第四步:点击该商品,进入“订单详情”界面,在界面中可以看到“退款”选项,如下图所示。
/iknow-pic.cdn.bcebos.com/6a600c338744ebf8a399d55dd7f9d72a6159a7ec"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/6a600c338744ebf8a399d55dd7f9d72a6159a7ec?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/6a600c338744ebf8a399d55dd7f9d72a6159a7ec"/>
第五步:点击“退款”,进入“申请退款”界面并在该界面填写“退款原因”、“退款金额”以及“退款说明”,如下图所示。
/iknow-pic.cdn.bcebos.com/f636afc379310a55d50e6d96b94543a9822610ad"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f636afc379310a55d50e6d96b94543a9822610ad?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f636afc379310a55d50e6d96b94543a9822610ad"/>
第六步:填写完成后,点击“提交申请”即可完成订单的退款申请

/iknow-pic.cdn.bcebos.com/b151f8198618367aa2f3cdbf20738bd4b31ce55e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aa2f3cdbf20738bd4b31ce55e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aa2f3cdbf20738bd4b31ce55e"/>
完成以上步骤后,只需等待卖家确认退款即可。如果自申请之日算起,卖家未在5天内处理退款请求,系统将会自动退款。
参考资料来源:/world.taobao.com/helper/knowledge.htm?kid=6534402"target="_blank"title="淘宝官网-帮助中心">淘宝官网-帮助中心
温馨提示:答案为网友推荐,仅供参考
第1个回答  2021-02-20
店铺都关闭了,发货可能性不大了。直接操作退款吧,另外找合适的商家下单吧,现在还不至于有什么独门生意吧!
第2个回答  2021-02-20
向淘宝投诉。
相似回答