原因:电脑最近安装的程序或者硬件与系统不兼容造成的。
1、重启或开机时,按住“f8”键不放,会出现系统多操作启动菜单,有三个选择可以进入安全模式,所以按下回车键即可进入。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5bafa40f4bfbfbed0aeb407177f0f736afc31f09?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、或者重启电脑时,按住Ctrl键不放,会出现系统多操作启动菜单,只需要选择“安全模式”,就可以直接进入安全模式了。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0d338744ebf81a4cabbe9ac7d82a6059252da634?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、然后点击打开开始菜单栏中的“控制面板”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/6c224f4a20a44623e041d36c9722720e0cf3d731?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、然后点击打开控制面板右上角的查看方式,选择“类别”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/ca1349540923dd5406d8d166de09b3de9c824810?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、然后点击打开“卸载程序”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/203fb80e7bec54e718946c10b6389b504fc26a47?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、然后鼠标左键单击“安装时间”,排出最近安装的程序。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/e1fe9925bc315c607d4d1de182b1cb13485477e7?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、然后右键单击选择“卸载”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/242dd42a2834349b02251f8bc6ea15ce36d3be98?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
8、重启电脑就可以了。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/9f2f070828381f3021bdfba7a6014c086e06f01c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)