没有收到货物若不小心点击了确认收货:请查询物流状态,关注派送情况,若发现停滞或流转异常可联系卖家或快递催促;若卖家不予配合,请在确认收货的15天内申请售后。申请售后的操作步骤如下:
(1)登录淘宝网。
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https://iknow-pic.cdn.bcebos.com/32fa828ba61ea8d346d4a936980a304e251f580a"/>
(2)点击我的淘宝。
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https://iknow-pic.cdn.bcebos.com/0ff41bd5ad6eddc4b29964c936dbb6fd52663382"/>
(3)点击已买到的宝贝。
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https://iknow-pic.cdn.bcebos.com/0b46f21fbe096b63b8e3826203338744ebf8ac0e"/>
(4)进入已买到的宝贝页面。
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https://iknow-pic.cdn.bcebos.com/d52a2834349b033b07b523e81ace36d3d539bdc7"/>
(5)找到确认收货未收到货的订单点击申请售后。
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https://iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc193f51a3c211728b47102886"/>
(6)点击我要退款(无需退货)。
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https://iknow-pic.cdn.bcebos.com/5fdf8db1cb134954aff23656594e9258d1094a10"/>
(7)服务类型仅退款货物状态选择未收到货。
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https://iknow-pic.cdn.bcebos.com/9c16fdfaaf51f3de29da69569beef01f3a29799c"/>
(8)退款原因选择快递一直未送达/未按约定时间发货/快递无跟踪记录,点击上传凭证。
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https://iknow-pic.cdn.bcebos.com/810a19d8bc3eb13585ad6b89a91ea8d3fd1f449e"/>
(9)点击提交即可。
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https://iknow-pic.cdn.bcebos.com/ac6eddc451da81cbd9e25cff5d66d016092431f8"/>
参考资料:/consumerservice.taobao.com/self-help#page=issue-detail&knowledgeId=6685969"target="_blank"title="淘宝网-不小心确认收货了怎么办?">淘宝网-不小心确认收货了怎么办?