第1个回答 2024-05-22
1. 证据搜集：客户需 gathering evidence to prove that the agent has received the commission, such as written communication records between the agent and the client, payment vouchers, etc. If necessary, the client may also request the insurance company to provide relevant evidence.
2. Contact the Insurance Company: The client should complain to the insurance company about the agent's actions, requesting the company to investigate the agent's violations and provide a resolution. The client should provide the collected evidence to the insurance company.
3. File a Complaint with Regulatory Authorities: If the insurance company does not provide a satisfactory resolution, the client may file a complaint with the relevant regulatory authority, such as the China Banking and Insurance Regulatory Commission. The client should provide the collected evidence to the regulatory authority, requesting an investigation into the agent's actions and a resolution from the authority.