Win10系统下HP M1005打印机能打测试页,但WORD 打印文件没反应一、删除打印机
1. 1
打开控制面板-打印机界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/ca1349540923dd54b39b20b2da09b3de9d824804?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4b90f603738da977701500f1bb51f8198618e336?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2. 2
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3b87e950352ac65cb236e0a9f0f2b21193138a3d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/6c224f4a20a4462374e723b89322720e0cf3d73f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
右击打印机将其删除。3. 3如果没选中当前的任何一个打印机,菜单是这样的。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3801213fb80e7bec9549853b242eb9389a506b5d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4. 4
选中任何一个打印机,选中“打印服务器属性”。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ece1e0d0cd69d0f703908fc11a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5. 5打印服务器属性,切换到驱动程序界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e9a1d7dd77bcf3bc79f3d563b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6. 6选中刚删掉的打印机的驱动,并点击删除按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/dbb44aed2e738bd4e18133ebaa8b87d6267ff94c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
删除驱动程序和
驱动程序包。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b999a9014c086e067d67be9109087bf40bd1cb19?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
8. 8
驱动正常删除,如果显示删除失败,可以重启电脑,将驱动再删除一次。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b999a9014c086e0642b6bf9109087bf40bd1cbca?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d2236b0944e4d2309f79152d221?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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