英语翻译，请不要用翻译器 谢谢！

Question

我们非常抱歉，我们寄出的产品不知道何原因过不了海关，给你带来的不便，请你谅解；你可以选择让我们再寄出产品（不再收取费用），但有可能再次过不了海关；你也可以选择申请退款，退款原因请选择其它，我们会全部退还你的费用。祝你生活愉快！

Answer 1

We are very sorry, we don't know why send product pass the customs, give you inconvenience, please forgive; You can choose to let us send product (no charge), but may have to pass the customs again; You can also choose to apply for a refund, refund reason, please choose other, we will refund all your cost. I wish you a happy life!

Answer 2

We are very sorry, we send the products do not know what reason did not pass the customs, to bring you the inconvenience, please understand; you can choose to let ussend products (no fee), but is likely to once again did not pass the customs; you can also choose to apply for a refund, refund please choose other, we would return all your expenses. I wish you a happy life!