( three) differences in social customs
China is a modest for the virtues of society, therefore, we accept the compliment from others often take the humble manner. We are not accustomed to receiving praise at the same time gradually formed are not used to directly express praise customs, even if we have something or some people praise it. While Americans were turning to others praise undisguised expression, their compliments to become a very important part of life. Not only in the language differences. In dealing with many of the details of life, and social customs of the difference is very obvious. For example, treatment time, the Americans are a nation in strict compliance with the time. In their opinion only to comply with the time people are sincere person. Their time as their own private space, early or late in their private lives are disrupted performance. While the Chinese can often understand a reason not punctual. Treatment of color, holidays and other details of life. The difference is very obvious. Therefore, in the business communication, these differences in social customs every hour and moment does not affect the cooperation between the two sides.
Three, to solve business communication cultural differences between China and America.
( a ) first, to enhance cross-cultural awareness, bridging cultures.
The so-called" cultural consciousness", refers to the different cultural communicative success, improve on the exotic culture and the sensitivity and the spirit of tolerance, understanding each other's value concept and behavior characteristics, to establish mutual trust and cooperative atmosphere. For the two social systems, historical and cultural two distinct ethnic groups, we want to cooperate with each other in friendly atmosphere long continue, should overcome" ethnical superiority" effect in the country, adhere to carry forward the outstanding historical culture at the same time, packet absorb the country's culture, respecting and understanding heterogeneity the rationality of its existence. Only narrow cultural differences, to make the two sides in the business activities of the permanent harmony.
( two) second, adhere to their own culture, compatible with the culture of his country.
Only know yourself as well as the enemy, before being victorious. To understand the great motherland long Chinese civilization, shaping their own all the children of the Yellow Emperor 's temperament, make Chinese business worker is Chinese culture flag. At the same time, should also have a profound understanding of American culture. Can make us in Sino-US business communication to avoid mistake caused by the United States, to harm the people; but also allows us to" hit on what one likes," in business communication in an advantageous position, to master the communication initiative. Of course well respected American friends of culture, custom is our own excellent quality reflect.
( three ) finally, must strengthen the cultural communication and exchange, establish global concept of culture.
In the trend of globalization is increasingly clear today, no country can ignore the existence of his country. As long as there is cooperation, there must be communication. As long as there is communication, there must be difference. Cultural differences is any business communication is inevitably an important factor. Any national culture is not immutable and frozen, it will be with the development of the times and constantly absorbed his country's culture development. Business workers only to establish the view of global culture will in international business cooperation in a dominant position, ability makes our country trade to move toward the world truly.
In short, if you want to succeed in cross-cultural business negotiation, the representative of China must first learn to observe the exotic culture, good with their cultural comparison, identification, understanding, acceptance, learn to respect the other's culture. Ready to two different cultures communicate, learn the band gradually improve their cross-cultural awareness. Secondly, to abandon ethnocentrism, respect the culture and tradition. In business negotiations, remember to comment the other cultural norms. Accept and respect their moral standards and customs. Every culture has its characteristics of out of the ordinary existence has its rationality. Accept them at the same time to avoid the cultural stereotype in. International business negotiators from different cultures have different negotiation mode and method, different ways of communication and persuasion strategies, different values. Negotiations. We can not to their own cultural background as the standard to understand and evaluate each other. According to each other's culture and negotiation style formulation and revision of his negotiation strategy, so as to increase the chances of reaching an agreement. Otherwise, the cultural differences, the lack of communication, improper treatment will increase the difficulty of negotiation. Even unable to reach an agreement, loss of business opportunities.
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